Terms and Policies
· Web Hosting
· Server Hosting
· PC Repair
· Privacy Statement

 

UCANweb > Terms and Policies

These policies apply to all UCANweb clients with no exceptions.

If you DO NOT understand the terms of use stated on this page, DO NOT sign up for services. Ignorance is not an excuse for breach of these policies. By signing up for any service from UCANweb, you have agreed that you have read this page and understand it clearly.

Web Hosting Policies:

Payment:
· Payment for all hosting and design services is due prior to the time that the Web site is activated.
· Additional bandwidth charges are charged at the end of every billing period.
· All Payments are due within 15 (fifteen) days of the date of invoice
· Payments past due 30 (thirty) or more days are subject to a penalty of 10% (ten percent) of the total amount due of the previous bill per month.

Content:
· All content housed on UCANweb's servers must be legal in Kentucky, USA.
· No "warez", "serialz", "appz", etc. sites may be housed on UCANweb's servers.
·

Adult content is acceptable on UCANweb's servers, however underage content is strictly prohibited. Underage is defined as under the age of 18 (eighteen).


Unsolicited Commercial E-mail
· The use of UCANweb's servers to send, relay, or in any other way distribute or promote unsolicited commercial e-mail, also known as SPAM, is strictly prohibited.
· Any person or customer proven to be using UCANweb's servers to send, relay, or in any other way distribute or promote unsolicited commercial e-mail (SPAM) will be charged a fee of $500 (five hundred dollars) per e-mail No exceptions will be made in this area.

Bandwidth:
· Additional bandwidth is charged in increments of 1000 (one thousand) megabytes.
· Additional bandwidth costs $3 (three dollars) per 1000 (one thousand) megabytes per month over the monthly allowance.
· In the event that the customer exceeds their allowed bandwidth, UCANweb reserves the right to choose one of the following options:
1. If the customer chose not to be automatically billed for excess bandwidth usage on the initial sign-up form, then the customer's service will be temporarily discontinued until either UCANweb receives payment for excess bandwidth, or the next billing cycle begins.
2. If the customer has chosen the automatic billing option for excess bandwidth usage on the initial sign-up form, then their credit card will automatically be billed, and service will not be interrupted.

Additional Notes
· Resale of FTP and POP3 accounts under the web500 account is permitted at no extra charge. Resale under any other account types, and the resale of telnet accounts, is strictly prohibited without the express permission of UCANweb staff.
· UCANweb reserves the right to terminate service to any customer without prior consent or warning for any reason without any compensation to the customer.
·

Although we pride ourselves in providing over 95% uptime, we provide no guarantees. UCANweb issues no refunds unless otherwise specified prior to sign-up.

·

Domain name registration services are provided by RegisterPDQ. Domain name registrations are subject to the terms and policies outlined in their website..

 

Server Hosting Policies:

Payment:
· Payment for all hosting and design services is due prior to the time that the Web site is activated.
· Additional bandwidth charges are charged at the end of every billing period.
· All Payments are due within 15 (fifteen) days of the date of invoice.
· Payments past due 30 (thirty) or more days are subject to a penalty of 10% (ten percent) of the total amount due of the previous bill per month.

Content:
· All content housed on UCANweb's network must be legal in Kentucky, USA.
· No "warez", "serialz", "appz", etc. sites may be housed on UCANweb's network.
·

Adult content is acceptable on UCANweb's network, however underage content is strictly prohibited. Underage is defined as under the age of 18 (eighteen).


Unsolicited Commercial E-mail
· The use of UCANweb's network to send, relay, or in any other way distribute or promote unsolicited commercial e-mail, also known as SPAM, is strictly prohibited.
· Any person or customer proven to be using UCANweb's network to send, relay, or in any other way distribute or promote unsolicited commercial e-mail (SPAM) will be charged a fee of $500 (five hundred dollars) per e-mail No exceptions will be made in this area.

Bandwidth:
· Additional bandwidth is charged in increments of 20 (twenty) gigabytes.
· Additional bandwidth costs $100 (one hundred dollars) per 20 (twenty) gigabytes per month over the monthly allowance.
· In the event that the customer exceeds their allowed bandwidth, UCANweb reserves the right to choose one of the following options:
1. If the customer chose not to be automatically billed for excess bandwidth usage on the initial sign-up form, then the customer's service will be temporarily discontinued until either UCANweb receives payment for excess bandwidth, or the next billing cycle begins.
2. If the customer has chosen the automatic billing option for excess bandwidth usage on the initial sign-up form, then their credit card will automatically be billed, and service will not be interrupted.

Additional Notes
· A minimum contract of six (6) months is required. A termination fee of $200.00 applies to all contracts canceled before the end of the six month period.
· UCANweb reserves the right to terminate service to any customer without prior consent or warning for any reason without any compensation to the customer.
·

Although we pride ourselves in providing over 95% uptime, we provide no guarantees. UCANweb issues no refunds unless otherwise specified prior to sign-up.

Web Service Disclaimer:

UCANweb, Inc., (UCANweb), does not necessarily endorse, support, sanction, encourage, verify or agree with the content, comments, opinions or statements hosted by UCANweb customers, banner exchange participants, advertisers, vendors or partners. Information, products, and services offered, sold or placed online belong to the respective companies or individuals who place them there and are not representative of UCANweb. The user understands that UCANweb is not responsible for the content, quality or merchantability of any information, product or service offered herein and the user must assume full responsibility to evaluate independently the accuracy, completeness, quality and usefulness of any information or other content.

UCANweb hereby expressly disclaims any and all warranties, express and implied, including but not limited to any warranties of accuracy, reliability, merchantability or fitness for a particular purpose by any vendor, customer, or associate offering information, products, and services through UCANweb's web site, linked to UCANweb's web site, or hosting with UCANweb. The user agrees that UCANweb is not responsible, and shall have no liability to such user, with respect to any information, product or service offered by others who are linked to the UCANweb web site or hosted on UCANweb servers. UCANweb shall not be liable for any damages allegedly sustained arising out of use of the information, products and services. UCANweb's only liability in the event of errors shall be the correction or removal of the erroneous information after verification.

 

PC Repair Policies:

Payment and Pricing:
· A written contract is required before any service can begin.
· The full service call fee ($50 regular, $75 emergency) will be charged to all jobs, regardless if a job fails to pass the initial 60 minutes of a service call.
· The service call fee will be charged as soon as technicians begin work based on the service agreement.
· The service fee is applied once per contract.
· Any fraction of an hour remaining after servicing will be charged as a full hour.
· Payment for all PC repair services is due upon the completion of all contracted work. Failed payments will be collected by a agency chosen by UCANweb.
· Clients must agree in writing to pay the service rate specified on the service agreement before any repair service will begin.
· Billed payments are due within 15 (fifteen) days of the date of invoice unless otherwise specified.
· All payments past due 15 (days) or more days are subject to a penalty of 15% (fifteen percent) of the total amount due.

Services:
· UCANweb is in no way responsible for the data contained on any machine that is services by any UCANweb representative. UCANweb suggests that clients back up all crucial data onto a separate storage medium (CD-R, tape, ZIP, etc.) before any work is begun.
· UCANweb is not responsible for any faulty hardware or software purchased by the client for installation in/on any machine serviced by a UCANweb representative.
· UCANweb is not responsible for any issues that arise after services have been completed. All installations will be tested for proper functionality before services are completed.
· UCANweb is not responsible for any software or hardware that is installed prior to or after a representative has serviced a machine.
· UCANweb will NOT install software or hardware that is illegally obtained by the client (i.e. burned copies of the Windows operating system or PC games.) Any attempt to have a representative install such software and/or hardware will result in an immediate termination of service without question. Clients will be required to pay the amount agreed to on the contract.
· Any software or hardware installed on any machine must be purchased by the client. UCANweb does not supply any software/hardware, other than the proper software drivers for hardware or freely distributed software (i.e. Linux operating systems).
· UCANweb representatives are not required to instruct clients on the operation of new software and/or hardware.

If you DO NOT understand the terms of use stated on this page, DO NOT sign up for services. Ignorance is not an excuse for breach of these policies. By signing up for any service from UCANweb, you have agreed that you have read this page and understand it clearly.

 

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